Your opinion counts!
Your opinion about our customer service, our products, our website, or other relevant topics is extremely important to us. We welcome your comments and suggestions with great pleasure.
Are there special opening hours for customer service?
Our customer service is available to you during our regular business hours.
Outside of these hours, you can still reach us via the contact form and we will get back to you as soon as possible.
How long does it usually take to receive a response to my inquiry?
We strive to respond to inquiries as quickly as possible. You will typically receive a response within 24 hours, but it may take longer during peak periods.
What information should I provide in my customer service request?
To ensure we can process your request efficiently, it would be helpful if you included your order number, the item in question, and a detailed description of the issue. The more information we have, the faster we can help you.